We may collect Personal Information that you provide on our Site in connection with your use of our Sites. For example, you may voluntarily submit your Personal Information to us by filling out web forms completing a booking or waivers, receiving and responding to marketing information, purchasing our gift cards and products, or by responding to surveys. If you communicate with or request information from Swell Spark through phone, SMS/text, email or live chat, you may be prompted to provide Personal Information that is relevant to your request. This could include, without limitation:
We may use your Personal Information for the following purposes (subject to applicable restrictions under law):
We may use your Contact Information to
We may use your Payment Information to facilitate payments to us;
We may use your Personal Information to
As you use the Sites, certain information (which may include Personal Information) may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third-party tracking services, including without limitation:
We use the following technologies on our Site to collect information:
We may also use Non-personal Information collected to improve the Sites, to customize your browsing experience, communicate with you, and otherwise respond to your questions and suggestions regarding use of the Sites as may be permitted by applicable law. This includes sharing your information with our vendors and use in the aggregate to create summary statistics that help us analyze Site usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the Sites in a user-friendly way, and identify system performance or problem areas.
We only share your Personal Information with companies, organizations and individuals outside of Swell Spark as described below.
While no websites can guarantee security, we maintain appropriate technical and organizational measures to protect your Personal Information, including assuring that third-party service providers who access or handle Personal Information on our behalf and affiliates maintain such safeguards. For example, the Sites are protected by secure socket layer (“SSL”) technology.
However, there is no guarantee that information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. When you submit information to us through our Site, you should be aware that your information is transmitted across the Internet and that no method of transmission over the Internet is completely or 100% secure. Please note that emails, live chat messages, and other communications you send through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
In the event that a breach in our security systems occurs and there is a possibility that an unauthorized person acquires your Personal Information, we will notify you of such a breach if we are required by applicable law to do so. However, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system, as well as for the legitimate needs of law enforcement, if notification would impede a criminal investigation. From time to time, we evaluate new technologies for protecting information and, when appropriate, we will undertake reasonable efforts to upgrade our information security systems. If you notice or suspect any security violations, please contact us by sending an email to firstname.lastname@example.org.
You can contact us at email@example.com to update or correct the information you have provided. If you do not want to receive marketing or other communications from us, please use the unsubscribe method provided in our communications.
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our Sites do not currently interpret, respond to or alter their practices when it receives “Do Not Track” signals.
We do not knowingly collect Personal Information from children and are committed to preventing the unintentional collection of Personal Information from children under the age of 13. We recognize the need to provide further privacy protections with respect to Personal Information we may have collected from children on our Sites. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:
If you are the parent or legal guardian of a child under the age of 13 whom you have reason to believe has provided his or her own Personal Information to us, you have the right to request the removal of that child’s Personal Information from our database. In order to request such removal, please send an email to firstname.lastname@example.org. You will be required to verify your identity as the child’s parent or legal guardian in order to have their Personal Information removed.